LEGAL & POLICIES

Terms & Conditions

Please read these terms and conditions carefully before using our website or ordering our products.

Last Updated: October 2026
01

Acceptance of Terms

Welcome to Goldmine Aroma ("we", "us", or "our"). These Terms & Conditions govern your access to and use of our website (goldminearoma.com), including any content, functionality, and services offered on or through our online store.

By browsing, accessing, or placing an order on our site, you agree to be bound and abide by these Terms and our Privacy Policy. If you do not agree to these terms, please do not use our site or purchase our products.

02

Online Store & Eligibility

By agreeing to these Terms & Conditions, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any unauthorized or illegal purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including copyright or trademark laws).

03

Products, Food Safety & Preparation

Goldmine Aroma specializes in authentic, premixed puff puff culinary mixes and ready-to-enjoy snacks. We take immense pride in crafting premium products using quality ingredients.

Allergen & Preparation Notice

Our products are packaged in certified facilities. Please review packaging ingredient lists thoroughly if you have food allergies (such as wheat/gluten, yeast, or cross-contact allergens). Follow all mixing and frying temperature instructions provided on the packaging for optimal food safety and best results.

We make every effort to display the colors, packaging, and descriptions of our products as accurately as possible. However, actual packaging details or imagery may vary slightly due to supplier or packaging updates.

04

Pricing & Payments

All prices listed on our website are in US Dollars (USD) unless otherwise specified, and are subject to change without prior notice.

We reserve the right at any time to modify or discontinue any product or service without liability. We accept major credit and debit cards, Apple Pay, Google Pay, and other authorized payment gateways available during checkout. By submitting payment details, you confirm that you are authorized to use the specified payment method.

05

Shipping, Delivery & Inspection

We process and ship orders promptly from our USA distribution centers. Estimated shipping times and tracking information are provided upon dispatch.

  • Processing: Orders are typically processed within 1-2 business days.
  • Delivery: Standard domestic delivery usually takes between 3 to 7 business days depending on carrier conditions and destination.
  • Inspection: Customers should inspect shipments upon receipt. In the unlikely event of transit damage or missing items, notify us within 48 hours with order numbers and photos.
06

Returns, Exchanges & Refunds

Due to health and food safety regulations, opened or consumed food products cannot be returned. However, customer satisfaction is our top priority.

Our Satisfaction Guarantee

If your package arrives damaged, defective, or incorrect, please email us at goldminearoma@gmail.com within 7 days of delivery. We will gladly arrange a complimentary replacement or full refund.

07

Intellectual Property Rights

The Goldmine Aroma name, logo, custom graphics, packaging artwork, copy, photography, and recipes displayed on this website are the proprietary property of Goldmine Aroma and protected under intellectual property laws.

You may not reproduce, duplicate, copy, sell, or exploit any portion of the site, trademarks, or content without our express prior written permission.

08

Limitation of Liability & Disclaimers

Our website, products, and services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, beyond what is required by law.

To the fullest extent permitted by applicable law, Goldmine Aroma, its officers, employees, and suppliers shall not be liable for any indirect, incidental, punitive, or consequential damages resulting from your use of or inability to use our products or website.

09

Privacy & Data Security

Your privacy is important to us. All personal details provided during checkout, account registration, or newsletter sign-up are handled in accordance with our Privacy Policy and standard encryption protocols.

We do not sell or rent your personal information to third parties.

10

Contact Information & Inquiries

If you have any questions about these Terms & Conditions, or if you require assistance with an existing order, please contact us:

Support Hours: Monday – Friday: 9:00 AM – 6:00 PM EST
Origin: Proudly crafted & distributed in the United States